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Appendix
VIS 300/400 EN Setup Software
Appendix B: Resolving IP-address problems
When the automatic device discovery searches for cameras on the networks, there are two basic IP-
address problems that can be detected by the ENSetup during Device Discovery:
1. IP-address Collision: One or more cameras have got the same IP-address on the LAN network. This
will make it impossible to communicate with both cameras.
2. Unreachable Camera: One or more cameras are configured to be used on a different IP sub-net. The
combination of IP-address and subnet-mask makes it impossible for the camera to communicate
with the PC running ENSetup.
The ENSetup will detect the above two problems and the following window will be displayed before
ENSetup can continue.
FIGURE 70. IP Address Conflict Window
The way to resolve these IP-address problems is to change the static IP-address of the cameras that is
wrong. The IP-address has to be changed in the cameras to make the IP-addresses unique for all
cameras. The cameras also need to be placed on the correct subnet or else the PC will not be able to
communicate with the cameras.
To resolve the problems, select the camera to change and press the Set IP Address button. This will open
a new window where the IP-address can be typed in.
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